I'm sorry to put down a Christmas movie, but the acting and directing was almost 'laugh out loud' bad.

The story is quite cute, but the directing, script and acting just don't bring the best out of it at all. I was quite shocked by it really.

The actors don't display any authenticity, so it's hard to connect to them or empathise with them. Maybe they were struggling with a poor script and poor direction, because they have acted better in their other films. The plot being a bit too far fetched at times doesn't help either.

Shame on you Netflix for releasing this while jacking up our subscription costs by multiples of the inflation rate!

It's ironic that a movie with this title would get my lowest score ever! For a Christmas movie but that's exactly what this terrible, terrible movie deserves. We worry that artificial intelligence will ruin stories, but it seems as though this movie was written by clunky AI and directed by Monkey Bob (you'll know him if you watch the movie). So maybe it's a lesson for all of us that AI will never replace us. Or it's possible I'm projecting because no actual humans should have signed off on this stinker. The movie tried to be way too many things: is Santa real?; rich vs poor; can Brandy still sing? It's a big no for me.

Wow! Netflix really? The acting, the plot, it's like watching a car wreck. We can't be that desperate for Christmas movies surely. I had to watch till the end to see just how bad it was. These are some serious washed up actors that need to retire. I am struggling to use enough word count for this disaster of a movie. , obviously the actors thought the writing was atrocious. Look I took this on face value as a cheesy Christmas movie but seriously I can't understand why Netflix would play this garbage. Please, give it a miss. Actually watch any other Christmas movie ever made except this one. Seriously.